Letters are subject to our terms: theguardian. Email or write to Guardian, 90 York Way, London N1 9GU. We welcome letters but cannot answer individually. tryptic soy broth (TSB, Land Bridge Technology, China) with 50 (v/v) glycerol. Fraudsters are clearly targeting these sites as a way to launder cash stolen from account holders. Co., Ltd., Qingdao, China), which were packed by an external Four-strain. ![]() This is designed to help problem gamblers, but there is nothing to stop anyone else doing it. In the meantime, it is worth noting that many banks offer customers the chance to block payments to gambling sites, although this doesn’t currently include TSB, the bank with the zero policy. “She’s been fully refunded and has been offered compensation for the inconvenience caused.” “We’ve apologised to the customer for the experience she has had,” it says. However, it has now agreed to refund you in full. It told me that cases such as this can be complex and often require staff to speak to the betting company to find out more about what has occurred. ![]() I asked TSB to take a second look at this. The Financial Conduct Authority says if you have reported an unauthorised payment a bank “must refund the payment without unnecessary delay”, unless it has reasonable grounds to suspect that you acted “fraudulently”. TSB can have a zero policy of repaying fraud on gambling sites all it likes but the rules are straightforward: it must refund fraudulent payments that were not authorised by the account holder, whether to a gambling site or anywhere else. During the call, there was even an insinuation from TSB staff that, because I hadn’t spotted it earlier, it was my fault.ĭoes the bank expect me to monitor my account 24 hours a day? TSB has similarly refused to refund me because of its “zero policy” on gambling and fraud. However, they then grew in size, including three of £300 and four of £250 in one day. I have had the same bank account since 1997 and have never made any payments to a gambling company, let alone 70 transactions over such a short space of time.Īs with your previous victim of fraud, initially payments of £30 were taken. TSB did not flag the unusual spending patterns to me. TSB Supply Chain Ltd UK Fulfillment & Returns Centre is a Shipping service located in Stafford Park 2, Telford, GB. The MBIE findings are under consideration by the Government.I most certainly did not make these payments, and feel very let down. Peak interest rates can be very high – 21% - and the Government is considering what to do about BNPL after the negative media coverage.Ī report by the Ministry of Business Innovation and Employment (MBIE) found there were almost 600,000 people using BNPL, while the value of the average transaction was quite low: $210. They typically rely on interest payments or a monthly membership fee for funding, and offer various waivers, interest holidays and cash backs as incentives. Zip had nothing to do with that issue, and insists it is a responsible lender, adding that BNPL is far more transparent than traditional rivals such as credit cards or hire purchase deals.īuy-now-pay-later schemes have been growing in popularity as a means for people to make urgent purchases and delay payment for them. This included a much-reported story of a liquor store owner who was accused of using BNPL to supply booze to his customers, which risked causing obvious social problems. The company said its decision to end the two BNPL schemes had nothing to do with recent controversy in the media about the whole principle of BNPL. Its latest half-year report showed the company made a loss before tax, depreciation, amortisation and share-based payments of $A157.6 million, excluding non recurring items.ĭespite these figures, Zip made a series of optimistic statements to the ASX and elsewhere, stressing revenue growth and the short term impact of one-off costs like acquisitions and re-branding. Its share price has fallen from $A1.30 in April to $A0.50 this week. The development followed several unfortunate trends for Zip. It is understood the factors beyond its control were not Covid-19, but volatile interest rates and the risk of declining economic growth and low consumer confidence which undermine the outlook for the trade sector.Īs a result, it was withdrawing its Trade and its Trade Plus products, which were part of its Zip Business lending operation. We are a 3PL service provider based in the UK, managing projects across the world for start-up businesses. ![]() It said it wanted to focus on the factors it could control, and accelerate its path to global profitability. TSB Supply Chain specialize in eCommerce Logistics.
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